Quantum StorageCare Gold Support Plan - Zone 2 - Extended Service (Uplift) - 1 Year - Service

by
QUANTUM
PCN#
07JV33
MFG#
SSC6K-LS90-CG12
$53,921.48
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Product Highlights:
  • 24 x 7 x 4 Hour
  • On
  • site

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Quantum StorageCare Gold Support Plan - Zone 2 - Extended Service (Uplift) - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Quantum Corporation

Manufacturer Part Number

SSC6K-LS90-CG12

Manufacturer Website Address

http://www.quantum.com

Brand Name

Quantum

Service Name

StorageCare Gold Support Plan - Zone 2 - Extended Service (Uplift)

Marketing Information

If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes:

  • 24/7 on-site support
  • Four-hour target response time for on-site support
  • 24/7 multilingual telephone support
  • Priority call handling
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare® Guardian remote monitoring

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

  • Concurrent Maintenance
  • Parts Replacement
  • Repair
  • Phone Support
  • Firmware Upgrade
  • Web Knowledge Base Access
  • Remote Monitoring

Service Availability

  • 24 x 7 Parts Replacement
  • 24 x 7 Repair
  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access

Service Response Time

4 Hour - Repair & Parts Replacement

Service Location

On-site

Service Duration

1 Year

Product Supported

Quantum Scalar I6000 Library with 9000 Slots: LSC6K-BL00-090B