NetEnrich Platinum Additional Server - Service

Our affordable, scalable, private-label service allows you to provide a comprehensive, high-end NOC to augment your own capabilities or, if you prefer, let us manage the NOC for you. This product works in conjunction with the Seismic Remote Management and Monitoring tool or your own LPI monitoring and management application tool.

• Use when you need to add Server to Platinum +

Provided Support:

• Monitoring and alerting for servers and network devices
• Troubleshooting and fix on servers
• Proactive checks on servers
• Preventive maintenance on desktops
• Asset inventory
• Autotask and Connectwise integration
• Seismic Epicenter Portal access

Service Duration:

• Month to month, auto-renewing

Response Time:

• P0 incidents are responded within 15 Minutes
• P1 incidents are responded within Two hours
• P2 incidents are responded within four hours
• P3 incidents are responded within twenty four hours

• Preventive Maintenance
• Troubleshooting