HDMI SWITCH 5X1

by
MONOPRICE INC.
PCN#
7929AS
MFG#
13703
$49.73
cps

Extended & Accidental Damage Product Replacement Plan Available Details

Estimated Shipment:

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Product Highlights:
  • 24 x 7 x 4
  • On
  • site

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Product Condition: New and Factory Fresh
Shipping Weight: 2 lbs.
Kentrox Care Plan - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Kentrox, LLC

Manufacturer Part Number

13703

Manufacturer Website Address

http://www.kentrox.com

Brand Name

Kentrox

Service Name

Care Plan

Marketing Information

The Kentrox Care Onsite 7x24x4 plan is designed for those customers with Kentrox products installed in mission-critical networks. This plan ensures you will have replacement product and/or a Kentrox service technician on your doorstep within four hours, and comprehensive support from our professional, technical experts via phone 24 hours-a-day, 7 days-a-week.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Physical

Service Description

24x7x4

Service Details

  • Onsite technical service within 4 hours, for equipment failures
  • Advance-replacement product within 4 hours, for equipment failures
  • Technical telephone support 7 days-a-week, 24 hours-a-day*
  • Access to the Kentrox Knowledge Base and other useful tools
  • Software updates, including major releases (enhancements to existing features) and maintenance releases (bug fixes and minor updates)

*Telephone support available at no charge outside of normal business hours for service-affecting problems only. Normal business hours are defined as 6am to 5pm Pacific Time, excluding weekends and holidays.

Provided Support

  • Phone Support
  • New Releases Update
  • Web Support

Service Availability

24 x 7

Service Response Time

4 Hour - Replacement

Service Location

On-site

Service Duration

1 Year

Product Supported

  • 15951: DataSMART T3/E3 IDSU, AC
  • 15952: DataSMART T3/E3 IDSU, DC

Region Availability

  • Kentrox Care Onsite 7x24x4 is not available in all areas
Miscellaneous

Additional Information

  • 30% discount on training classes at the Kentrox campus