HPE Care Pack - 5 Year - Service

by
HPE SUPPORT SVC FOR DS
PCN#
Q76616
MFG#
UK083E
$2,091.36
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 24 x 7 x 4 Hour
  • On
  • site

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
HPE Care Pack - 5 Year - Service
Tech Specs
Specifications

Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

UK083E

Manufacturer Website Address

http://www.hpe.com

Brand Name

HPE

Service Name

Care Pack

Marketing Information

Increase equipment availability and productivity with round-the-clock on-site and remote support for your HP hardware, as well as selected multivendor equipment.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Service Details

Remote problem diagnosis and support:

HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

4-hour on-site response 24x7x365:

For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Defective Media Retention Service:

A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

Provided Support

Remote Diagnosis

Service Availability

24 x 7

Service Response Time

4 Hour

Service Location

On-site

Service Duration

5 Year

Product Supported

  • BL460c G1 Server Blade
  • BL460c G5 Server Blade
  • BL465c G1 Server Blade
  • BL465c G5 Server Blade
  • BL480c G1 Server Blade
  • BL495c G5 Server Blade