Dell ProSupport Plus - Upgrade - 3 Year - Service

by
DELL
PCN#
9ZL386
MFG#
868-9835
$206.64
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 24 x 7 x Next Business Day
  • On
  • site

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Dell Upgrade from 1Y Mail-in Service to 3Y ProSupport Plus
Tech Specs
Specifications

Manufacturer

Dell Technologies

Manufacturer Part Number

868-9835

Manufacturer Website Address

http://www.delltechnologies.com

Brand Name

Dell

Service Name

ProSupport Plus - Upgrade

Marketing Information

ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Product Type

Service
Service Information

Service Main Type

Exchange

Service Characteristic

Labor

Service Description

24x7xNext Business Day

Provided Support

  • Drive Retention
  • Phone Support
  • Remote Diagnosis
  • Repair
  • Replacement

Service Response Time

Next Business Day - Replacement

Service Location

On-site

Service Duration

3 Year

Upgrade from

1 Year Mail-in Service