Cisco Support Essentials Service - Service

Protect your network investment and your small business

In today's interconnected business environment, customer satisfaction, employee productivity, and profitability all increasingly depend on the network. This is true no matter what size your business is. But support needs can vary by business, which is why Cisco offers a comprehensive range of service options.

For small businesses on a budget, Cisco^® Support Essentials Service provides the cost-effective hardware support that your growing small business needs to help ensure reliability, contain expenses, and protect your Cisco network investment.

When a network problem disrupts your business systems, you want helpful online technical resources along with a support team that has a deep understanding of your products to help you resolve issues quickly. Support Essentials combines award-winning technical support with entry-level affordability. Delivered by Cisco, this service can help solve routine product issues that might arise.

Benefits

• Reduces your risk of downtime by providing access to Cisco technical experts and tools
• Increases operational reliability by helping to reduce the effects of potential network problems and allowing your IT staff to focus on your core business
• Provides support above and beyond product warranties
• Minimizes costs: a single uncovered service transaction can cost more than a one-year Support Essentials contract